Most people live their life day to day, feeling a sense of immortality. They think that nothing could go wrong, nothing could happen in their lives. But when tragedy strikes, when something terrible happens to them, their life is turned upside down. They have no idea what the next day holds. I think most people that come in that are hurt, really just have more questions than answers. They have no idea what to do and a lot of times our jobs as attorneys are really to just sit down with them and guide them through that process. Let them know that they’ve got someone on their side that’s going to make sure that no one is going to take advantage of them during this very critical time in their lives. If you were hurt because someone else did something wrong to you, our system allows for accountability. Accountability means not just saying I’m sorry, but looking you in the eyes, telling you I’m sorry and doing what’s needed to make you whole again.